Support

We're here to help with installation, vault setup, bundles, and Google Drive.

Contact

Use the online feedback form or email us at support@securiqon.com. We typically respond within a few business days.

Uninstalled the extension? You can still share why via the uninstall feedback form.

See What’s new for the current release and earlier notes.

In the extension: Settings → Account → Help & feedback opens your email app with a pre-filled draft (bug, translation issue, or general feedback). Include the subject prefix [SDS Bug], [SDS i18n …], or [SDS Feedback] so we can route your message quickly.

Extension version

Current release: 0.1.35 (Chrome Web Store).

Helpful links

Documentation · Release notes · Privacy Policy · Terms of Service · Chrome Web Store listing

Common topics

Do recipients need Google Drive setup?

No. Recipients open the receiver page in Chrome with the Drive file ID or link and the bundle key. Import into a vault requires the extension.

Where are bundle files stored?

Encrypted blobs are stored on the sender’s own Google Drive (when connected), not on Securiqon servers. Only ciphertext is uploaded.

Why is Google OAuth required for sending?

Google Drive API requires user authorization to upload to your personal Drive. API keys cannot replace OAuth for this. Receiving public links does not require OAuth in the vault.

Can I use my personal Gmail?

Yes. Files use your Google account storage quota. The extension does not upload to the developer’s Drive.

Vault & devices

If I sync my Chrome profile across devices, can I open my vault on another computer?

No — not automatically. Your vault lives in this extension’s local IndexedDB and chrome.storage.local on each device. Chrome profile sync may install the same extensions elsewhere, but it does not copy extension vault data. To use your vault on another computer, transfer it explicitly: Pro users can restore an encrypted .sdsp profile backup (file or Drive link) and enter the same passphrase; or export files manually. Google Drive connection (OAuth) must be set up again on the new device.

Third-party credits

Extension toolbar icons use cube glyphs from Flaticon Uicons under the Flaticon Free License (attribution required):

Open / unlocked toolbar icon — cube outline (5528223)
Closed / locked toolbar icon — cube solid (5528180)

Cube icons by Flaticon from www.flaticon.com (Uicons, Flaticon Free License).

The Chrome Web Store listing icon (logo.svg) is a Securiqon composite based on the Flaticon outline cube with original dial artwork added on the cube face.

Reporting security issues

If you discover a security vulnerability, please email support@securiqon.com with details. Do not disclose publicly until we have had a chance to respond.